Privacy Policy

Last updated: May 21, 2026

1. Introduction

Upverse AI LLC ("we," "our," or "us") operates the Upverse platform, which provides AI-powered learning, quizzes, coaching, and educational tools. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, login credentials or third-party sign-in)
  • Profile information (nickname, grade level, preferences)
  • Learning inputs (quiz answers, responses, interactions)
  • Content submitted for AI processing

2.2 Kids Learning Data (If Applicable)

  • First name or nickname
  • Age or grade level (if provided)
  • Quiz responses and learning progress
  • Badges, scores, and achievements

2.3 Technical Information

  • IP address and device information
  • Browser type and operating system
  • Usage activity and session data
  • Cookies and analytics data

3. How We Use Your Information

3.1 Service Delivery

  • Deliver quizzes, badges, and learning experiences
  • Provide AI-powered feedback and recommendations
  • Maintain accounts and authentication
  • Track progress and learning outcomes

3.2 Service Improvement

  • Improve platform performance and user experience
  • Analyze usage patterns in aggregated form
  • Debug and secure systems

We do not use personally identifiable data (including resumes, learning content, or user inputs) to train general-purpose AI models.

3.3 Communication

  • Send service notifications and updates
  • Respond to user support requests
  • Send marketing messages (only with consent)

4. AI Processing and Third-Party Services

We use trusted third-party providers to deliver AI functionality, including OpenAI (https://openai.com), cloud hosting, analytics, and communication services.

  • AI systems process user inputs to generate responses and recommendations
  • Data is used only to provide requested functionality
  • We configure providers to prevent use of customer data for training where supported

5. Information Sharing

We do not sell personal information.

  • Trusted service providers under strict data protection agreements
  • Legal compliance when required by law
  • Business transfers (merger, acquisition, or asset sale)

6. Data Security

  • Encryption in transit and at rest (TLS/HTTPS)
  • Role-based access controls
  • Restricted internal access on a need-to-know basis
  • Continuous monitoring and security practices

7. Data Retention

  • Account data retained until deletion request
  • Learning data retained while account is active
  • AI inputs typically retained up to 30 days unless deleted earlier
  • Aggregated analytics may be retained in de-identified form

8. Your Rights

  • Access and download your data
  • Request correction or deletion
  • Withdraw consent where applicable
  • Manage communication preferences

9. Children’s Privacy

  • We collect minimal data necessary for learning features
  • No sale of personal data
  • No behavioral advertising for children
  • Parental access and deletion rights supported

10. Contact Us

Email: upverseai@gmail.com

Company: Upverse AI LLC