UPVERSE

Cookie Policy

Last updated: January 2025

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.

2. How We Use Cookies

UPVERSE uses cookies for several purposes to enhance your experience and improve our services:

2.1 Essential Cookies

These cookies are necessary for our website to function properly:

  • Authentication: Keep you logged in during your session
  • Security: Protect against cross-site request forgery attacks
  • Session Management: Maintain your session state across pages
  • Load Balancing: Distribute traffic across our servers

2.2 Functional Cookies

These cookies enhance functionality and personalization:

  • Preferences: Remember your language and region settings
  • Form Data: Save partially completed forms
  • UI State: Remember your interface preferences
  • Accessibility: Store accessibility settings

2.3 Analytics Cookies

These cookies help us understand how our service is used:

  • Usage Analytics: Track page views and user interactions
  • Performance Monitoring: Identify slow-loading pages
  • Error Tracking: Monitor and fix technical issues
  • A/B Testing: Test different versions of our interface

2.4 Marketing Cookies

These cookies support our marketing efforts (with your consent):

  • Conversion Tracking: Measure the effectiveness of our marketing campaigns
  • Retargeting: Show relevant ads on other websites
  • Social Media: Enable sharing and social media integration
  • Personalization: Customize content based on your interests

3. Types of Cookies We Use

3.1 First-Party Cookies

These are cookies set directly by UPVERSE when you visit our website. We use them for essential functionality, user preferences, and analytics.

3.2 Third-Party Cookies

These are cookies set by external services we use to enhance our platform:

  • Google Analytics: Website usage analytics and insights
  • Google OAuth: Authentication and sign-in services
  • Facebook Pixel: Marketing and conversion tracking (if enabled)
  • Vercel Analytics: Performance monitoring and optimization
  • Resend: Email delivery and tracking

3.3 Session vs. Persistent Cookies

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until manually deleted

4. Cookie Consent and Control

4.1 Your Consent

When you first visit our website, we'll ask for your consent to use non-essential cookies. You can:

  • Accept all cookies
  • Accept only essential cookies
  • Customize your cookie preferences
  • Change your preferences at any time

4.2 Browser Controls

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions

4.3 Opt-Out Options

You can opt out of specific tracking services:

5. Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

5.1 Essential Cookies

Disabling essential cookies will prevent core functionality:

  • You may not be able to log in or maintain your session
  • Security features may not work properly
  • Some pages may not load correctly

5.2 Functional Cookies

Disabling functional cookies will reduce personalization:

  • Your preferences won't be remembered
  • You may need to re-enter information repeatedly
  • Some features may not work as expected

5.3 Analytics and Marketing Cookies

Disabling these cookies won't affect core functionality but will:

  • Prevent us from improving our service based on usage data
  • Reduce the relevance of marketing content
  • Limit our ability to measure campaign effectiveness

6. Cookie Retention

Different cookies have different retention periods:

  • Session cookies: Deleted when you close your browser
  • Authentication cookies: 30 days or until you log out
  • Preference cookies: 1 year or until you clear them
  • Analytics cookies: 2 years or as set by the service provider
  • Marketing cookies: 30-90 days or as set by the service provider

7. Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or applicable laws. When we make significant changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our website or email
  • Request renewed consent if required by law

8. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Email: upverseai@gmail.com

Subject Line: Cookie Policy Inquiry

Company: Upverse AI LLC